ORLANDO, Fla. — Orange County Commissioners recently reviewed an audit of the county’s 9-1-1 response times, following a May report by 9 Investigates.
The report indicated that over a two-year period, the Orange County Sheriff’s Office responded to only roughly 80% of 9-1-1 calls within 10 seconds, failing to meet the state-mandated requirement of 90%.
To enhance performance, the county suggested increasing staffing during busy call hours, reallocating some Sheriff’s Office personnel to manage calls, and hiring additional part-time call takers.
These measures aim to ensure faster response times and compliance with state law.
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