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Jesus Aquino paid more than $70,000 for new windows in a deal with The Home Depot, but he's been fighting with the company for more than two years after he claims some of the windows arrived damaged and don't work.
Arthur Mueller of Clermont just wanted a bathroom renovation in his home that’s more than 20 years old. “You know, we’re just looking to get it updated, get it modernized,” Mueller said as he showed Action 9 Consumer Investigator Jeff Deal the bathroom his children use. But after he signed the deal, he claims the company closed before doing any work and now the company handling financing is demanding he pay up.
A pet drug maker is making a big change on their labels for their new arthritis shot after Action 9 found pets getting really sick, even dying after getting the drug. The drug maker Zoetis is now including paralysis and seizures, and even death as possible side effects. It’s a step in the right direction, but some pet owners say it’s still not enough for those who lost a pet.
An Orlando woman turned to Action 9 after she paid more than $2000 for a new fence that was never built, and she couldn’t get her money back. Debbie Hendrickson said, “It’s been going on for several months now through the holidays. I mean, $2,400 is $2,400.” She told Action 9 Consumer Investigator Jeff Deal she spent months trying to get her money back and even filed a lawsuit in small claims court.
State lawmakers are vowing to take a deep dive into Florida's home insurance crisis. This comes after reports that insurance companies were moving billions of dollars to their own affiliate companies while claiming to lose money. Florida House Speaker Daniel Perez announced it in his opening remarks for the legislative session Tuesday. He said the reports show some insurance companies may have been using creative ways to hide their profits.
A Brevard County man was promised a $4000 refund from a plumbing company but after getting the refund check, it bounced. Sean Mitchner turned to Action 9 Consumer Investigator Jeff Deal to help get his money back.
A local woman is questioning the motives of a local pastor who claims to be a prophet. Sarilyn Ramirez turned to Action 9 after she claims the pastor hired her to do work, but then didn’t pay her what she was owed. She had seen Pastor Michael Lattiboudeaire preaching on YouTube and other social media sites.
A Florida judge issued an injunction against MV Realty. You may remember this case was part of an Action 9 investigation that first launched in 2021. The company was accused of deceiving homeowners into signing 40-year listing agreements on their homes in exchange for upfront payments. The latest development impacts more than 9,300 homeowners in Florida.
With Valentine's Day just around the corner, people need to know about the dark side of romance that can ruin lives and leave victims heartbroken. Romance scams cost Americans more than a billion dollars in 2023. Romance scams are sophisticated. There are entire networks of scammers, usually overseas, that treat scamming like a business. They find vulnerable people, manipulate them, and often get away with big money.
